What Information Does Webbed Hosting Gather?

When you register for a Webbed Hosting account, Webbed Hosting obtains contact information, such as your name, address, and phone number, as well as payment information, such as your credit card number. When you use Webbed Hosting service, our systems record information about your session, such as the dates and times of use, and the specific Internet address assigned to you. Webbed Hosting also tracks requests you make for information on Webbed Hosting products and services, and responses you provide to Webbed Hosting surveys. Finally, Webbed Hosting keeps records of your payment history and communications you have with Webbed Hosting support. Except in extraordinary circumstances (when we receive a court order, to protect the company's rights or property, or in emergencies where someone's safety is at risk), Webbed Hosting does not keep track of what sites you visit when you are using the service.

What Does Webbed Hosting Do With This Information?

Webbed Hosting uses the information it gathers in order to provide you with the best online experience possible. As you might expect, contact information is used to contact you concerning your account and our company. Payment information is used to validate your identity and to bill you for the services and products you order. Information on your online sessions is used to allocate system resources and to ensure compliance with Webbed Hosting Terms and Conditions of Use. Information on your communications with Webbed Hosting support is used to address the issues raised by your communications. In addition, Webbed Hosting sends out mailings regarding the operation of its service and other goods and services that it believes may be of interest to you. Webbed Hosting reserves the right to send bulletins and other important information regarding the service at its discretion.

Does Webbed Hosting Share Subscriber Information With Third Parties?

Webbed Hosting will not share or disclose information regarding its subscribers except (i) when we receive legal process such as a court order; (ii) when reasonably necessary to protect the company's rights or property; or (iii) in emergencies where someone's safety is at risk.

You should be aware, however, that any information that you disclose in a public space such as a chat room, bulletin board, or personal Website, Network Solutions domain registration and many other domain name service providers is freely available to anyone else visiting that space. Webbed Hosting cannot safeguard any personally identifiable information you disclose in these locations, nor can it ensure that information you voluntarily supply to third parties remains private. Please review the privacy policies of third party sites you frequent to ensure that your privacy preferences are respected.

How Can I Correct or Update the Information?

To request a copy of the contact information Webbed Hosting has on your account, please complete our Contact form and we will get back with you as soon as humanly possible. You may include your correct information on this form but your must include your current information (name, address, telephone and domain name) as well. According to the Webbed Hosting Terms and Conditions of Use, all subscribers are required to provide Webbed Hosting with current contact and billing information. Webbed Hosting may require a copy of a government issued form of identification before disclosing billing information or before making changes to the billing or contact information on an account. DO NOT submit credit card information using our Contact form. If you wish to update your credit card information on file, simply state that on the form and provide a phone number so that we can call to get this information from you directly.

What Happens to the Information if I Leave Webbed Hosting?

If you ever leave Webbed Hosting, Webbed Hosting will normally delete your personally identifiable account information twelve months after the account is cancelled, unless we are under a legal obligation to retain it. We preserve account information for this short period of time in the event you wish to reactivate your account and retain your previous e-mail address. However, in the event of any accounting irregularities, Webbed Hosting reserves the right to retain your contact and billing information as necessary to resolve the matter.

Changes to This Policy and Questions About Privacy

Webbed Hosting reserves the right to make changes to this policy. Those changes will become effective 30 days after notice of them is posted here. If you have any questions about this privacy policy, please complete our Contact form and we will get back with you as soon as humanly possible.

Support Policy | Privacy Policy